Terms of Service
Welcome to the independent website of HONGKONG MISTPEAK INTERNATIONAL LIMITED (hereinafter referred to as "this website") and use the products and related services we provide. Please carefully read these Terms of Service (hereinafter referred to as "these Terms"). Your access, browsing of this website, registration of an account, placing an order to purchase products or using any of our services shall be deemed that you have fully understood and agreed to all the contents of these Terms and accepted the constraints of these Terms. If you do not agree to any content of these Terms, please immediately stop accessing this website and using related services.
1. Scope of Services
This website provides you with product display, online procurement, order tracking, logistics tracking, after-sales guarantee, product consultation and other related services. We will try our best to ensure the normal operation of the website, the authenticity and accuracy of product information, and efficient and convenient services. However, due to service suspension and delay caused by force majeure (such as natural disasters, network failures, policy adjustments, etc.) and abnormal third-party services that are not caused by us, we will try our best to restore them in a timely manner and will not bear additional liability for compensation.
2. User Obligations
When using this website and related services, you shall strictly abide by the following obligations and shall not violate relevant laws and regulations and the agreement of these Terms:
- Comply with the laws and regulations of Hong Kong and your country/region, and shall not use this website to engage in any illegal or irregular activities (such as false transactions, malicious brushing, spreading illegal information, etc.);
- Provide true, accurate and complete personal information when registering an account, and shall not forge or tamper with personal information and order information;
- Properly keep your account information (such as user name, password, etc.), shall not steal others' accounts or disclose your own account information. If your account is stolen or information is leaked due to your own reasons, you shall bear the losses arising therefrom;
- Shall not post malicious comments, spread false information, slander our products and services, or damage the legitimate rights and interests of us or other users;
- Shall not arbitrarily copy, spread, modify or steal the contents of this website (including product pictures, copywriting, logos, codes, etc.), and shall not infringe our intellectual property rights.
If you violate the above obligations, we have the right to suspend or terminate the provision of services for you, cancel your order, pursue your relevant responsibilities, and you shall bear the losses arising therefrom.
3. Product Description
The product pictures, parameters, prices, inventory and other information displayed on this website are for reference only. We will try our best to ensure the accuracy of the information, but there may be slight deviations (such as color, size errors, temporary inventory changes, etc.), and the final product shall prevail according to the actual product you receive and the order confirmation information.
All products sold by us have undergone strict testing to ensure they meet relevant quality standards, but damage during transportation and minor defects of the products themselves are not excluded. If the product has quality problems, you can handle it in accordance with these Terms and the return and refund policy.
4. Orders and Payment
- After placing an order on this website, you need to complete the payment as prompted. After the payment is successful, the order will take effect officially, and we will arrange goods preparation and shipment according to the order information;
- If you fail to pay on time, the order will be automatically cancelled (except for special agreements); if there is an abnormality during the payment process, you can contact us for processing in a timely manner;
- You shall ensure the security of your payment account. If your payment funds are lost due to your own reasons (such as account theft, password leakage, etc.), you shall bear the responsibility yourself;
- If the order cannot be fulfilled due to product price adjustment, insufficient inventory and other reasons, we will notify you in a timely manner and process a full refund for you, without bearing other additional responsibilities.
5. Intellectual Property Rights
All contents of this website (including but not limited to product pictures, copywriting, logos, designs, codes, trademarks, etc.) belong to HONGKONG MISTPEAK INTERNATIONAL LIMITED and are protected by relevant intellectual property laws and regulations. Without our written authorization, no unit or individual shall arbitrarily copy, spread, modify, use or reprint the contents of this website, otherwise we will pursue its legal responsibility and require it to bear corresponding compensation for losses.
6. Disclaimer
We shall not be liable for any compensation for losses caused by the following situations:
- Force majeure: such as earthquakes, floods, typhoons, wars, policy adjustments and other unforeseeable and unavoidable events;
- Service suspension, order delay and product damage caused by reasons not caused by us (such as logistics transportation damage, abnormal third-party services, etc.);
- Losses caused by your own improper operation, personal information leakage, account theft and other reasons;
- Indirect losses incurred by you due to the use of this website and services (such as profit loss, expected income loss, etc.);
- Damage or loss caused by your misunderstanding of the product and improper use.
7. Terms Update and Jurisdiction
These Terms may be modified according to the adjustment of our services or the update of laws and regulations. After modification, they will be posted in a prominent position on this website. Your continued use of this website and related services shall be deemed as consent to the updated Terms.
The interpretation, performance and dispute resolution of these Terms shall all be governed by the laws of the Hong Kong Special Administrative Region. If any dispute arises between you and us due to these Terms, both parties shall first try to resolve it through friendly negotiation; if negotiation fails, either party has the right to file a lawsuit with the court of the Hong Kong Special Administrative Region.
If you have any questions about these Terms, you can contact us through our contact email and phone number.